Opening Hours

Peak: 06.00 – 09.30 and 14.00 – 18.00
Off-Peak is all other times.
Super-Off-Peak: 22.00 - 04.00

At Peak times, DART shuttles run up to every 4 minutes.
At Off-Peak times, DART shuttles run up to every 7 minutes.
At Super-Off-Peak times, there are 4-6 departures per hour depending on demand.

Please note the schedules can vary depending on demand as we monitor the number of customers very closely so we can best adapt the service to minimise waiting times at both stations.

Even during disruptions to National Rail services, like strikes, we ensure the Luton DART remains functional. This means the Luton DART Parkway and Terminal stations are always open, 24/7, regardless of the status of the Luton Airport Parkway station.

If the Luton Airport Parkway is closed, kindly organise your drop-offs and pick-ups at our entrance on Kimpton Road, LU2 0NB.

No, there will be no Luton DART services on December 25th and 26th. This is because National Rail train services do not operate on these dates.

Tickets

You can buy a DART only ticket via lutondart.com, this website will issue you a digital ticket.

You will need to scan the barcode of this digital ticket at the ticket barriers of Luton DART Parkway station or Central Terminal station, in order to ride the DART.

If you buy a rail ticket to or from Luton Airport via a train operator (Thameslink or Luton Airport Express) you can use your printed ticket via the ticket barriers in Luton DART Parkway station and Terminal stations to ride the DART.

Adult: £4.90

Child: £2.45 (aged 5-15 years old)

Children under 5: Free

Children under 5: Free

Children aged 5-15 years old : £2.45 one-way ticket

Please be aware, you can buy a Luton DART ticket as part of a standard rail ticket via any of these train operator websites below. To do so, simply select your destination as Luton Airport.

www.nationalrail.co.uk

www.lutonairportexpress.co.uk

www.thameslinkrailway.com

For example, you can buy a ticket from Kettering to Luton Airport – and this will include the DART in the journey to the airport.

 

We do not provide discounted tickets. We do however, provide concessionary fares to specific users, for example persons with a registered disability badge.

Please note all tickets that are purchased on the Luton DART website and through the station QR codes are non-refundable.

For tickets purchased alongside your train ticket please contact your respective rail operator.

Yes, if you have bought a ticket for a specific date and your flight is delayed after midnight of that day, you will still be able to use your ticket until 03:30am of the following day.

Yes, we accept contactless payments at our station ticket machines and ticket barriers. Simply tap your card or device to proceed.

Payment

We do not accept Oyster card payments within the Luton DART or Central Terminal stations.

Concessions

From the point of application, it can take up to 72 hours for it to be approved.

A general concession account allows you to order 4 tickets per day, so yes you can get a ticket for your carer. Please note a return ticket is classed as 2 tickets.

You can order up to 4 single tickets or 2 return tickets per day.

No, you will need to register for a concession account here and order a ticket through www.lutondart.com.

The half-price concession account is for Luton residents residing in the Luton Borough Council area only.

A file is an electronic copy of your proof of identity such as a digital photograph of your Bus Pass or Disability Badge.

Accessibility

We recommend passengers’ book their accessibility service via their chosen airline / rail operator, this notification will be passed to the Luton DART team to assist your handover between London Luton Airport and Luton Airport Parkway station.

For London Luton Airport Accessibility

For Thameslink Railway Accessibility  

For East Midlands Railway Accessibility

Check out our Accessibility page ahead of your journey. 

If you are a holder of a companion pass to accompany a disabled person to travel, you can register for a concessions account the same as the disabled pass holder. Once you both have an account you can order a ticket each to travel for free. Please note you should have your pass with you when travelling. You can apply for a concessions account by clicking here.

Luton DART Parkway Station and Central Terminal Station are both staffed 24/7. Staff assistance and accessibility support is available at all times.

We have highlighted in blue our recommended accessibility route from Luton Airport Parkway Station to the Airport on the map on our accessibility page.

There are information screens and audio announcements throughout the stations that relay rail and airline information.

If passengers have further enquiries, they can ask a member of staff or they can connect with the Luton DART team via a help point.

Yes. We have highlighted the seating areas across the DART network on the map on our accessibility page.

Yes, there is an animal relief area at the Kimpton Road entrance of Luton DART Parkway Station.

Lost Property

If you lose any property on the Luton DART network, please complete a lost property enquiry via our contact us form.

Feedback & Complaints

If you would like to give us any feedback about the service you have received on the Luton DART network, please complete a feedback enquiry via our contact us form.

Taxi Rank

We accept local taxis (hackney carriages registered in Luton) at our rank. Currently there are over 160 of these in operation.

To keep our passengers and staff safe and secure, we only accept pre-authorised vehicles, including local taxis (hackney carriages registered in Luton).

Please instruct your private hire vehicle, Uber or other ride-hailing service to drop at our Kimpton Road drop-off (Postcode: LU20HB).

If you wish to use your personal vehicle to drop-off or pick-up friends or family using the mainline trains, please use the car park at Luton Airport Parkway Station.

 

If you wish to use your personal vehicle to drop-off or pick-up friends or family using the Airport, please use our Kimpton Road drop-off (Postcode: LU20HB).

Please note that only local taxis (Hackney Carriages registered in Luton) will have access to the Luton DART taxi rank, and if you are in a taxi from further afield it may not be accepted into the rank.

In this instance, please instruct your taxi to drop at our Kimpton Road drop-off (Postcode: LU20HB).

If you are not using the DART, but are using mainline rail services you can get dropped at either: the Luton Airport Parkway taxi rank or our Kimpton Road drop-off (Postcode: LU20HB).

If your train departs from Luton Airport Parkway Platform 1 (Thameslink service bound for London) we would recommend using our Kimpton Road drop-off for your convenience.

The Luton DART taxi rank sits outside of the airport campus and therefore is not subject to any surcharges.

Please note that if you wish to ride on the DART you will still need to purchase a ticket.

Our taxi rank is operational 24/7 except for specific dates which will be published ahead of time on our website and social media channels. For example if there are no Luton DART services on December 25th and 26th, and therefore the Luton DART taxi rank will be closed.

Like any taxi rank, we cannot guarantee that the taxi rank will always be stocked with taxis. However, our drivers work collaboratively together to ensure that any deficits are addressed at ranks around the town and airport.

We aim to provide a seamless end-to-end journey for all passengers, including those with accessibility needs.

 

A step-free entrance to Luton DART Parkway station provides access directly to the Luton DART taxi rank.

 

All Hackney Carriages serving the Luton areas are wheelchair accessible and contain hearing loop and intercom infrastructure.

 

If you would like accessibility support, including help with your luggage, please speak to our staff who can provide assistance.

Taxis are available on a first come first serve basis, however during peak periods there may be a queue to ensure taxis are allocated in a fair and timely manner.